Globe’s performance has an edge over Smart for blocked calls

SMART Communications Inc.’s network is officially better than that of rival Globe Telecom Inc., data from the National Telecommunications Commission (NTC) showed.

 

Of all the 5 tests that NTC has conducted, only 1 test shows that Globe has an edge over Smart and that is the Grade of Service.

 

Translated into layman’s terms, what this result means is that Smart’s signal level is up to five times stronger than Globe’s. In terms of customer experience, a stronger signal level means better indoor coverage, resulting in better voice quality, less drop calls, faster and more reliable SMS and higher data speeds.

 

For blocked calls, which refers to the percentage of calls that were not given access by the network, both cellular firms failed this test. Smart garnered a score of 9.95 percent while Globe recorded 4.45 percent. The standard is set at 4 percent. For this criteria, the NTC noted that Globe’s performance has an edge over Smart.  the fact is that Smart has already upgraded their network but their services are still lacking…

http://www.businessmirror.com.ph/home/companies/33021-smart-network-better-than-globentc

 

press release NTC  study

http://www.slideshare.net/yuga/ntc-pr-copy

 

SMART press release

http://www.rappler.com/bulletin-board/12771-smart-refutes-globe-statement-on-ntc-test-results

Philippine NTC to Globe: Set deadline for ongoing systems upgrade

THE National Telecommunications Commission (NTC) has called the attention of Globe Telecom Inc. for the inconvenience suffered by its subscribers complaining of dropped calls, delayed SMS (short message service), slow mobile browsing and difficulty in calling.

Read more http://businessmirror.com.ph/home/top-news/32321-ntc-to-globe-set-deadline-for-ongoing-systems-upgrade-