Consumer rants

Now that Senate President Juan Ponce Enrile himself has been victimized by that cell phone scam that’s been around for years, I hope that something will finally be done about it. Actually, there’s something more shocking than disappearing prepaid loads—unclear mechanics around the use of Internet accessibility and global roaming through cellular phones. I know quite a number of people who have had to fork over thousands of pesos because they didn’t know—and the service providers conveniently didn’t go out of their way to inform customers—that the service required certain procedures that needed to be complied with to enjoy more reasonable charges.

To read complete article click here 6/30/09 Manila Standard